Frequently Asked Questions

Have questions? We’ve gathered everything you might want to know about our candles, ingredients, and shipping process to make your experience as smooth as possible.

Our Candles
What are your candles made of?

Our candles are made with paraben-free soy wax, natural cotton wicks, wooden wicks, and high-quality fragrance oils. Clean, vegan-friendly, and safe for your home.
How long do your candles burn?

Each full-size candle burns for approximately 45+ hours, with larger sizes lasting 50 hours or more. Actual burn time may vary depending on candle size and how well you care for it.
Why does my candle look frosty or uneven?

Great question! Because we use 100% soy wax with no synthetic additives, frosting or slight texture changes may happen — it’s a sign of purity, not a flaw!

Shipping & Returns
Where do you ship?

We currently only ship within the United States.

How long does shipping take?

We typically ship within 2–5 business days after your order has been received. During launches or holidays, shipping may take a little longer, but we’ll always keep you updated. Shipping takes 5-7 days after processing.

How much is shipping?

Receive free standard shipping with any order $40+ or $7 for shipping for order under $40.

Do you accept returns or exchanges?

At this time we do not accept returns or exchanges. If you've received a defective or damaged candle please contact us directly.